Dear {-Title-} {-EmbossedName-}, {-MemberTier-}{-IdNumber-}

Greetings from Vietnam Airlines. First, we take the privilege of thanking you for supporting us. You are truly one of the most loyal clients and it is definitely a sheer pleasure to serve you and your family.

We would like to introduce our Vietnam Airlines Kuala Lumpur Branch that is located at Menara Hap Seng, Kuala Lumpur. You will be able to get assistance in any sort of traveling related matters, especially issues regarding the frequent flyer program such as your accumulated miles, flight redemption or related matters. You may also send your enquiries to helpdesk.my@vietnamairlines.com, an email open exclusively for our Platinum and Gold member, our dedicated and professional team will then handle your inquiries, provide timely information and assistance.

As a Vietnam Airlines Gold member, not only are you entitled to all the privileges of the other membership levels, but you will also experience a host of special extras, added luxury and the VIP treatment you deserve! For example, you may access the priority lanes for a smoother security and immigration clearance at KLIA. Please click here for further information.

Thank you.