Related to the mobile phone number conversion starting in September 2018 by Vietnamese network providers to 10 digits from 11 digits, you are kindly requested to update your contact number via the following steps:

	Log in your Lotusmiles account via mobile apps or at www.vietnamairlines.com;
	Access My profile\Contact Information and update your cell phone number;
	A one-time password (OTP) will be sent to your registered email or cell phone;
	Key in the OTP to verify your updated information.

Please update your number at your earliest convenience or before November 15, 2018.

Contact Lotusmiles contact center should you need further assistance.

Thank you for your cooperation!