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System management surcharge adjustment

Lotusmiles Program would like to inform the following adjustments to the System Management surcharge, applied to the Economy-class award tickets for flights operated by Vietnam Airlines, or to the hard-blocked seats on flights with designated carrier code VN on ticket as of March 4, 2019:

  • Award tickets issued at Booking offices outside Vietnam/website/Vietnam Airlines mobile app: Applied to all flights within Vietnam and the international journeys with departure from Vietnam.
  • Award tickets issued at booking offices in Vietnam: Applied to all flights.
The System Management surcharge will be collected as follows:
Sector Surcharge

Flights between:

   • Ho Chi Minh City and Hanoi/Hai Phong/Vinh/Thanh Hoa/Dong Hoi/Van Don

   • Hanoi and Can Tho/Nha Trang/Phu Quoc/Da Lat/Buon Ma Thuot/Pleiku/Quy Nhon/Khanh Hoa
VND 150,000/sector
Other Vietnam domestic flights VND 80,000/sector
International flights USD 7/sector

These surcharge adjustments are also applied to Economy Classic and Economy Lite tickets.

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Dialing in Vietnam: 1900 1800
Call to Vietnam: +84 24 38320320
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Email: vip.lotusmiles@vietnamairlines.com
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www.vietnamairlines.com
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Call to Vietnam: +84 24 38320320