Dear {-Title-} {-EmbossedName-}, {-MemberTier-}{-IdNumber-}

As of August 15, 2019, Lotusmiles members can use both Cash and Miles to pay for tickets on Vietnam Airlines flights, and code-share flights numbered from VN 2000 to VN 2999.

Miles can be used for paying partially or fully the value of the air ticket, while they cannot be used for payment of taxes, fees and other surcharges.

The minimum mileage required for the ticket purchase is 2,000 miles per 1 guest per 1 flight sector.

Tickets bought jointly by Cash and Miles are eligible for earning miles as per Lotusmiles Program policy.

Note:

• Refund policy: Miles cannot be refunded;
• Lotusmiles member can buy tickets by Cash and Miles for accompanying persons if they all share a reservation code with the member.
• The value of the miles used in Cash and Miles payment is determined at the time of ticket purchase, flight date, itinerary, booking class and the selling channel.
• Members can use miles to cover paid seat selection and prepaid baggage while buying ticket by Cash and Miles (pending availability).

Yours sincerely,

Reach further with Vietnam Airlines App!