Dear {-Title-} {-SURNAME-} {-FIRST_NAME-}, {-MemberTier-}{-IdNumber-}

If you find your surname and first name mentioned above as correct as shown in your passport or ID, please disregard this email.

In order to fully enjoy the privileges corresponding to your Lotusmiles tier when flying with Vietnam Airlines or using Lotusmiles partners’ services, your Full Name registered in Lotusmiles system must be consistent with the name shown in your identification papers.

Should you find the above name incorrect, please update us as soon as possible by sending an email from the address pre-registered with Lotusmiles Program and attaching a photocopy of your Identity Card or Passport to:

:• vip.lotusmiles@vietnamairlines.com for Platinum, Gold members, or

• lotusmiles@vietnamairlines.com for Titanium, Silver and Registered members

Vietnam Airlines is committed to strictly observing the policy on privacy related to your personal data.

Yours sincerely,

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