Dear {-Title-} {-EmbossedName-}, {-MemberTier-}{-IdNumber-}

Lotusmiles Program would like to thank you for your introduction of new members as part of the Member Development 2019 campaign.

As stipulated, you are awarded 500 bonus miles for each new successful member.

However, due to a system error, the bonus mile award has been repeated continuously during the three-day period from October 19 to October 21, 2019. Lotusmiles will thus need to adjust these accumulation transactions.

We do apology for any inconvenience and look forward to your sympathy.

Thank you for your consideration.

Yours sincerely,

Reach further with Vietnam Airlines App!