Dear %%=UPPERCASE(v(@Salutation))=%% %%=UPPERCASE(v(@FullName))=%%, %%=Uppercase(v(@CurrentTierChar))=%%%%=v(@CardNumber)=%%

The Lotusmiles Program would like to announce:

In order to improve service quality, from June 1, 2022, the Lotusmiles hotline 19001800 will only serve members calling from phone numbers registered with the Lotusmiles Program and have recorded on the database system.

When calling from the registered phone number, the member will be recognized the name, membership tier and served in accordance with the regulations of the Lotusmiles Program.

If you have not updated your phone number on the database system, please send a photo of your ID from the email registered with the Lotusmiles Program to the address:

	vip.lotusmiles@vietnamairlines.com for Platinum, Gold members
	lotusmiles@vietnamairlines.com for Titan, Silver, Registered members

for updating your phone numbers or contact the nearest Vietnam Airlines branches.

Useful Information

Lotus Bingo: Roll Now – Your Gift May Bounce From May 10 to May 28, 2022, Lotusmiles members are kindly invited to join Lotus Bingo program “Roll Now – Your Gift May Bounce”.

Special Offers at Dolce by Wyndham Hanoi Golden Lake Lotusmiles members are entitled to the following incentives when staying at Dolce by Wyndham Hanoi Golden Lake hotel from January 1 to December 31, 2022 as per the membership tier.

Yours sincerely,