Dear %%=UPPERCASE(v(@Salutation))=%% %%=UPPERCASE(v(@FullName))=%%, %%=Uppercase(v(@CurrentTierChar))=%%%%=v(@CardNumber)=%%

The challenging year of 2022 is over, let's welcome the new year 2023 with aspiration towards a beautiful future.

Even though having faced many difficulties stemmed from the COVID-19 pandemic, Lotusmiles has been constantly striving, learning and creating to improve service quality, expand incentives, launch new customer-oriented products to win their hearts.

Over the past year, Lotusmiles has achieved impressive milestones in its development path. For the first time, Vietnam Airlines has been awarded with the “Best Loyalty Program – Travel & Hospitality” category within the framework of “The Loyalty & Engagement Awards 2022”. The award marked the first time in Lotusmiles’ 23-year development when it gained international recognition.

With Lotusmiles, the first priority is to take care of, and ensure the interests of customers. Recently, Lotusmiles has implemented many new policies to protect Lotusmiles members’ interest.

Lotusmiles offers incentives to members in all areas, bringing new emotional experiences to loyal members. In 2022, members enjoyed more benefits on health care and insurance:

In addition, Lotusmiles has been cooperating with a number of partners such as Intercontinental Hotel Group, Fusion, Dolce Wyndham Hanoi Golden Lake, Danang Golden Bay, Hoiana Resorts & Golf, Nova Golf Clubs and GOLFZON. Lotusmiles members also enjoy discounts at Japanese restaurants Hatoyama and Wabi Premium or sightseeing bus tours.

Aimed at constantly innovating and creating, Lotusmiles has been non-stop in introducing new products, attracting member’s interests.

In December, Vietnam Airlines and SeABank pioneered the issuance of SeAMileage, the first co-branded corporate credit card which offers outstanding benefits as well as the potential of being an effective financial assistant for businesses.

Along with Vietnam Airlines, Lotusmiles has joined many charity projects, through which members have the opportunity to show love to disadvantaged people.

The efforts of Vietnam Airlines and Lotusmiles have been recognized by customers and Lotusmiles members. In the period of 2020-2022, despite the impact of the COVID-19 pandemic, the number of members grew impressively to 4.5 million from 2.9 million, of them nearly 500 gained the Million Miler title.

The new year opens up new opportunities. Lotusmiles will further improve service quality, bringing great experience to members.

With constant efforts to change, Lotusmiles will surely offer members higher values, making Lotusmiles petals shine in the blue sky.

May the New Year 2023 bring Health, Happiness and Success!