Announcement on Lotusmiles Membership Tier Adjustment
Dear [TITLE] [EMBOSSED_NAME], [TIER][ID_NUMBER]
The Lotusmiles Program would like to inform you of the adjustment to your membership tier from June 1, 2024 to June 30, 2025 as follows:
During the qualifying period from May 1, 2023 to May 31, 2024, you have accumulated [PROMO_CODE_1] qualifying miles and [PROMO_CODE_2] qualifying segments, corresponding to the [TIER_NAME] tier, effective from June 1, 2024 to June 30, 2025. However, because of an unexpected system error, your [PROMO_CODE_3] membership tier was automatically extended.
The program has made necessary system adjustments, so your new tier will be [TIER_NAME].
Should you require any assistance, please feel free to contact Lotusmiles Contact Center (working hours: 24/7).
Telephone
Email
We sincerely apologize for any inconvenience caused and look forward to your sympathy.
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Yours sincerely,

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