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Dear %%=UPPERCASE(v(@Salutation))=%% %%=UPPERCASE(v(@FullName))=%%, %%=Uppercase(v(@CurrentTierChar))=%%%%=v(@CardNumber)=%%
The Lotusmiles Program sincerely thanks you for your continued support and companionship with Vietnam Airlines.
In xxxxxx, we were unable to successfully deliver your [yyyyyy] membership card due to an incomplete or incorrect mailing address.
To ensure proper card delivery, we kindly ask that you review and update your mailing address by clicking HERE.
To help us enhance our service quality, we encourage you to regularly check and update your personal information, or notify the program of any changes so we can promptly and accurately adjust your member data.
For assistance, please contact the Lotusmiles Member Service team:
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Call Center: 1900 1800 (Call in Vietnam) or +84 24 38320320 (Call from abroad) |
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Email: |
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- vip.lotusmiles@vietnamairlines.com (for Million Miler, Platinum, and Gold members)
- lotusmiles@vietnamairlines.com (for Titanium and Silver members)
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We truly appreciate your cooperation and look forward to continuing to serve you better every day.
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