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Dear %%=UPPERCASE(v(@Salutation))=%% %%=UPPERCASE(v(@FullName))=%%, %%=Uppercase(v(@CurrentTierChar))=%%%%=v(@CardNumber)=%%
To enhance service quality and provide a more complete experience for Lotusmiles members and Business Class passengers, the Lotus Lounge at Terminal T2 – Noi Bai International Airport has officially commenced operations.
With its refreshed design, the lounge offers a more luxurious, well-equipped, and private space for relaxation before every journey.
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Highlights of the New Lotus Lounge
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- Expanded space with clearly defined functional areas, catering to the diverse needs of passengers.
- Modern facilities and integrated amenities, featuring an upgraded brand identity with a contemporary design.
- Dedicated areas for Million Milers, VIP/CIP guests, and Platinum members traveling in Business Class, ensuring greater privacy, tranquility, and elevated service standards.
- Sleep Boxes available for connecting passengers or those seeking short rest periods.
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Directions
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- From Departures Hall A
– Route 1: After completing immigration and security procedures, proceed toward Gates 22–35 for approximately 50 meters, then take the escalator/elevator to Level 4 to the former Lotus Lounge. Turn right and walk a further 100 meters following the signage to reach the new Lotus Lounge.
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– Route 2: After completing immigration and security procedures, proceed toward Gates 22–35 for approximately 100 meters to the area opposite Gate 23, then follow the signage and take the escalator to Level 4 to reach the new Lotus Lounge. |
- From Departures Hall C
– Route 1: After completing immigration and security procedures, proceed toward Gates 22–35 and walk approximately 200 meters through the Duty Free area (Level 3). Continue to the escalator/elevator near Gate 22 to Level 4 via the former Lotus Lounge, then turn right and walk a further 100 meters following the signage to reach the new Lotus Lounge.
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– Route 2: After completing immigration and security procedures, proceed toward Gates 22–35 for approximately 300 meters to the area opposite Gate 23, then follow the signage and take the escalator to Level 4 to reach the new Lotus Lounge. |
👉 Please refer to the Lotus Lounge map below for easier navigation.
Vietnam Airlines warmly welcomes you to experience the new lounge space – more refined, more comfortable, accompanying you on every journey.
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Yours sincerely,
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Lotusmiles Member Care Center
Call in Vietnam: 1900 1800 | Call from abroad: +84 24 38320320
Email
Million Miler, Platinum & Gold members: vip.lotusmiles@vietnamairlines.com
Titanium, Silver & Registration members: lotusmiles@vietnamairlines.com
Vietnam Airlines
200 Nguyen Son street, Bo De ward, Hanoi City, Vietnam | ☎: +84 24 38732732
www.vietnamairlines.com
Flight Booking
Call in Vietnam: 1900 1100 | Call from abroad: +84 24 38320320
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