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Dear %%TITLE%% %%FullName%%, %%CurrentTierChar%%%%CardNumber%%
The Lotusmiles Program would like to inform you that all services will be temporarily suspended from 22:00 on April 10, 2026 to 03:00 on April 11, 2026 for system maintenance, aimed at enhancing service quality for members.
To avoid any impact on your plans, please kindly complete transactions such as ticket purchases, award redemptions, retro-claims, purchasing tier miles/segments, mileage transfer, extension or reinstatement of miles, account inquiries, etc. prior to the above-mentioned period.
For assistance, please contact:
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Lotusmiles Member Service Center
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Hotline (24/7): 1900 1800 (within Vietnam) | (+84-24) 3832 0320 (from overseas) |
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Email: |
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- vip.lotusmiles@vietnamairlines.com (for Million Miler, Platinum, Gold members)
- lotusmiles@vietnamairlines.com (for Titanium, Silver, Registered members)
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