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Dear %%=UPPERCASE(v(@Salutation))=%% %%=UPPERCASE(v(@FullName))=%%, %%=Uppercase(v(@CurrentTierChar))=%%%%=v(@CardNumber)=%%
To ensure a consistent experience throughout the entire journey, the Lotusmiles Program would like to inform you of an adjustment to the check-in privilege policy for Million Miler and Platinum members, effective from 15 May 2026.
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Adjustment Details |
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- Before 15 May 2026:
Million Miler and Platinum members are entitled to check-in privileges for up to 05 accompanying guests traveling with the member.
- From 15 May 2026:
The check-in privilege will be adjusted to apply to up to 03 accompanying guests traveling with the member.
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Purpose of the Adjustment |
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- Ensure consistent service throughout the journey
- Enhance service quality at all touchpoints
- Optimize the overall experience for premium members
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Lotusmiles – accompanying members on every journey
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The 2026 updates reflect Lotusmiles’ commitment to continuously improving the program, adapting to market conditions, and ensuring member benefits grow in harmony with the sustainable development of Lotusmiles.
👉 Please stay tuned to Lotusmiles’ official communication channels for the latest policy updates and many attractive offers and privileges.
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All other member benefits remain unchanged and will continue to be provided in accordance with current regulations.
The Lotusmiles Program sincerely appreciates your continued support as we strive to enhance service quality.
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Lotusmiles by Vietnam Airlines
Stay updated with the latest OFFERS & POLICIES on the official Lotusmiles Fanpage…
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New Lotusmiles Regulations in 2026
Adjustments to tier segment accrual multipliers, pricing of mileage/segment products in Vietnam, the upgrade award chart, and tier qualification criteria…
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Yours sincerely,
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Android
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Lotusmiles Contact Center
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Email
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Vietnam Airlines:
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200 Nguyen Son street, Bo De ward, Hanoi, Vietnam
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Booking:
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