The special story about the little girl Doan Thi Thanh Ngan in Chu-Prong of Gia Lai province, who was born with a cleft lip and cleft palate, is a shining example of the will that overcame fate.
Despite the difficult living conditions, her family always looked for opportunities to treat her. Luck has then arrived. After three surgeries performed by Operation Smiles, Ngan has found a new brightly full smile and a future full of hope.
Desperately wishing to work to help her family relieve the difficulties in life, she has made efforts to become a pastry chef of Sheraton Nha Trang Hotel & Spa. Here, she can do the job she loves, while making an income to support her family, and learning and developing herself with the help of her colleagues.
On the journey of persistent efforts to change lives, Vietnam Airlines is honored to receive the trust and companionship of Lotusmiles members to join hands and help the less fortunate, to make miracles like the story with Doan Thi Thanh Ngan
Throughout 2023, Vietnam Airlines and Facing the World, Operation Smile and Heartbeat Vietnam will carry out humanitarian mission and look forward to further receiving the members’ support. Donated miles will be converted into air tickets to facilitate the transportation of medical professionals to implement the project chain.
| Donation time: From March to November 2023. By September 29, 2023, Vietnam Airlines has received the following miles for the above projects: | |||
| Name of project | Required miles | Received miles | Miles to be donated |
| Facing The World | 2,250,000 miles | 2,250,000 miles | 0 mile |
| Operation Smile & Heartbeat Vietnam | 4,460,000 miles | 4,460,000 miles | 0 mile |
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Together we can create miracles, contributing to changing lives for the future of Vietnamese children. Let’s continue to join hands with Vietnam Airlines and the humanitarian organizations to provide hope and happiness. Your help is appreciated and anticipated by children and their parents. |
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Instruction on Mile Donation
| Step 1 | Log in to your Lotusmiles account at www.vietnamairlines.com, go to “Donate miles“ |
| Step 2 | Find out about a charity program and press the button “I want to donate miles” |
| Step 3 | Select the mileage and press the button “Donate miles” |
| Step 4 | Enter the OTP to complete the donation |
