Vietnam Airlines would like to announce amendments to the Lotusmiles Terms & Conditions, effective from April 1, 2025. The primary changes are as follows:
1. Amendments to the Flight Award Redemption Table for flight tickets and service upgrades on VNA flights:
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Reduction in mileage redemption for award tickets on Southeast Asia, South Korea, and India routes; Increase for Business Class on Australia, Europe, USA and some Vietnam domestic routes… |
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See details HERE |
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Changes to the service upgrade award table: |
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- Added mileage deduction for the Economy Lite fare group (Q, N, R classes) to upgrade services.
- Adjustment of mileage deduction for upgrade awards on certain routes. Accordingly, an increase in mileage deduction for upgrade awards on USA, Europe, India, and Hong Kong routes will be applied to cover the tax and fee differences between Economy and Premium Economy or Business Class tickets.
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See details HERE |
2. Amendments to the award table for air tickets on flights operated by SkyTeam (SKT) and non-SkyTeam airlines.
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See details HERE |
3. Addition of flights operated by Pacific Airlines for award ticket redemption:
From March 10, 2025, members can redeem miles for award tickets on flights with numbers VN6000-VN6999, operated by Pacific Airlines. This policy will expand award ticket options for you and your family.
4. Adjustments to the pricing of some Lotusmiles products in Vietnam (prices exclude VAT):
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- Qualifying miles: VND 2,300,000/1,000 miles.
- Qualifying segments: VND 2,300,000/1 segment.
- Transfer of bonus miles: VND 230,000/1,000 miles.
- Conversion of bonus miles to qualifying miles/segments: 15,000 bonus miles per 1,000 qualifying miles or 1 qualifying segment. Conversion fee: 230,000 VND per transaction.
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5. Effective Date:
These changes takes effect from April 1, 2025 except for the policy mentioned in section 3, which has been effective since March 10, 2025.
Lotusmiles hopes that you will continue to accompany Vietnam Airlines on every journey, exploring and experiencing the world. If you have any questions, please feel free to contact us for assistance.