Stay Connected. Stay Rewarded with Zalo Offical Account Lotusmiles by Vietnam Airlines

In addition to our familiar communication channels including website, Facebook page and mobile app, Lotusmiles officially launches its Zalo Official Account (OA), bringing members a faster, more convenient, and closer connection every day.

By following the Lotusmiles Zalo OA, members can easily:

Get quick updates

on policies, new products, and changes to the Lotusmiles program.

Receive info early

regarding promotions, mileage accrual, reward redemptions, and exclusive privileges.

Get convenient support

by looking up information and submitting account requests directly on Zalo.

Elevate your experience with Zalo OA

Scan the QR code and follow the Lotusmiles Zalo OA today so you never miss out on the latest updates and attractive offers.

Follow now

Vietnam Airlines

Support

Legal

Useful Information

Cargo

Cargo Website

Cargo Website

Note: Link opens in new window. Site may not meet accessibility guidelines.

Vietnam Airlines Awards

QR code to download the Vietnam Airlines app on App Store, Google Play

Click to download the Vietnam Airlines app on Google Play

Click to download the Vietnam Airlines app on App Store

Cookie Settings

© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.