Vietnam Airlines and Vingroup have officially signed a cooperation agreement in October 2018 on building products that combine aviation with tourism on their entire network of flights and tourist accommodation, marking a new development in Vietnam’s aviation, tourism and service markets.
The agreement is aimed at developing the brand names of Vietnam Airlines and Vingroup in order to increase the competitiveness of their products and services, develop their regular customer programs in the market to bring prime benefits to customers.
Under to the agreement, the two sides will link airline and tourist products on the entire network of Vietnam Airlines and Vinpearl’s tourist accommodations. At the same time, they will also invest in cooperating and developing air routes in the form of regular and charter flights from domestic and international points to Vinpearl’s tourist and entertainment facilities. Customers will therefore receive the highest benefits in using airline and tourist services. Specifically, these “2-in-1” products will help customers buy a package for luxury and comfort flight and accommodation services, while saving money and time. The cooperation will also give customers flexibility in selecting Vietnam Airlines flights and Vinpearl tourist accommodations.
The two firms will also push for a comprehensive cooperation in their regular customer program to bring in the best products and benefits in line with customers’ demand and experience.
The national carrier has been working with Vingroup since December 2017 in developing a program for conversion between VinID points and Lotusmiles miles. The exchange of points and miles can be done quickly and flexibly, using apps and software developed by VinID and Vietnam Airlines for website and smart phones.
The cooperation agreement between Vietnam Airlines and Vingroup will contribute to raising the efficiency of investment, business and improving the service quality towards building air travel products combined with tourism, inspiring the supply chain in connecting Vietnamese brands.