Lotusmiles members are entitled to convert accumulated award miles into qualifying miles/sectors in order to upgrade the membership tier.
• Conversion rate:
15,000 award miles = 1,000 qualifying miles or 1 qualifying sector;
• Conversion processing fee:
– In Vietnam: VND 235,000/transaction.
– In other markets: USD 10/transaction.
The conversion is based on package, with each package containing 1,000 qualifying miles or 1 qualifying sector.
The maximum amount of qualifying miles/sectors for conversion is 20,000 qualifying miles or 20 qualifying sectors per calendar year (January 1 to December 31).
Note: The conversion can only be done in one account, but not from one account to another.